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Editorial

When condolences are not enough

As we continue to come to terms with the devastation that occurred on July 18 when the MV Barima capsized, this nation is still navigating profound grief. Fathers, mothers and children whose lives ended in circumstances that were apparently avoidable have been buried, while others remain missing. In the midst of all this there has been solidarity and compassion. Both government and citizens rallied to assist those affected. Moreover, the government has pledged support, established a Commission of Inquiry (COI) and even initiated criminal proceedings against three men who it believes bear direct responsibility for the over 73 lives lost.

These are all expected responses. However, they are not sufficient. There is one thing that has remained conspicuously absent from the official response: a simple apology.

Expressions of condolence are important. They acknowledge pain, offer comfort and reassure families that they do not grieve alone. But condolences and apologies are not the same. One expresses sympathy for loss. The other recognises that the institutions entrusted with protecting citizens may have fallen short. It is a distinction that matters.

In similar instances, people in positions of authority are advised to avoid formal apologies while investigations are ongoing because an apology can be interpreted as an admission of legal liability. However, an apology need not prejudge the findings of a Commission of Inquiry or determine culpability. Nor does it require a head of government to accept personal blame for every decision made by public officials or regulators. Rather, it is an acknowledgement that the state bears an enduring responsibility for the systems it creates, the standards it enforces and the public services upon which citizens depend. When those systems fail catastrophically, humility demands more than promises of reform. It demands the courage to say, we are so very sorry. 

In Guyana, the absence of such humility has become increasingly noticeable. Only three years ago, there was another national tragedy when 20 young lives were lost in the Mahdia Secondary School dormitory fire. The COI into that disaster revealed serious shortcomings in fire safety, emergency preparedness and regulatory oversight. Numerous recommendations followed, many of which the government accepted and began implementing. Those reforms were welcome. Yet amid the official statements, policy changes and commitments to improve, there was no stand-out moment when the state acknowledged to grieving parents that it had failed in its fundamental duty to protect their children.

The same administration now presides over the MV Barima disaster, which to date, is the deadliest maritime tragedy in this country’s history. Even before the President appointed and swore in his panel of commissioners to investigate the cause of the tragedy, troubling questions had been asked about vessel safety, regulatory oversight, passenger accounting, emergency preparedness and enforcement of existing laws. According to the gazetted terms of reference, the Commission of Inquiry will establish both institutional and individual accountability. 

That being said, it is in moments such as these that leadership is tested. Governments understandably prefer to project confidence. They celebrate achievements, announce new projects and highlight successes. This administration has done so with considerable aplomb, pointing to unprecedented economic growth, expanding infrastructure and ambitious national development. There is nothing inherently wrong with that. Citizens should expect governments to communicate progress. But leadership should not only be measured by how confidently the government celebrates success. Equally important is how honestly it responds when things go south. And while an apology can do nothing to erase the suffering of victims’ families, nor resolve any legal questions, it can offer the recognition that the state owes its citizens more than condolences.

Such moments matter because governments have a moral obligation to admit when public institutions have failed those they exist to serve.

Some will argue that an apology should await the completion of the Commission of Inquiry or that apologising could expose the state to legal liability. Those are legitimate considerations. Yet history demonstrates that governments are capable of expressing genuine remorse without compromising due process. The law determines liability. An apology speaks to the ethical responsibility of leadership.

Indeed, an apology can strengthen rather than weaken public confidence. It signals that the government truly understands the magnitude of the loss, recognises the imperfections of the institutions under its stewardship and possesses the humility to place compassion above political calculation.

This is not about assigning blame before all the evidence has been heard. It is about recognising that the relationship between a government and its citizens rests on trust, which is reinforced when leaders demonstrate empathy, accountability and humility, especially when confronted with painful truths.

The Mahdia fire and the MV Barima tragedy are very different events. Yet together they have exposed a recurring question about governance in Guyana. When our public institutions fail with devastating consequences, is it enough to merely investigate and promise reform, or to also  acknowledge that the nation deserved better?

No one is perfect and citizens can forgive honest mistakes. They can even endure institutional failures if they see a genuine determination to learn from them. What becomes far more difficult to accept is the impression that acknowledging failure is somehow incompatible with strength. It is not.

The strongest leaders understand that humility is not a sign of weakness. It is one of the highest expressions of public service. When citizens have lost children, parents, spouses, siblings and friends, condolences will always be appreciated. But this is one of those occasions when a grieving nation needs something more: to hear its leaders simply say, “We are sorry.”

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