Last updated: 19 June 2026
This Refund Policy explains how refunds are handled for reader payments made to Kiskadee Watch Inc.
By making a support payment, you agree to this Refund Policy, our Terms and Conditions, and any applicable payment provider terms.
General Policy
Kiskadee Watch is a reader-supported news publication. Support payments help fund our journalism, website operations, newsletters, and other reader services.
Unless required by applicable law, support payments are generally non-refundable once processed.
Nothing in this policy limits any mandatory consumer rights you may have under applicable law.
2. Whop Payments
Card, Apple Pay, Google Pay and PayPal payments are processed through Whop. For those payments, Whop’s Buyer Terms and Refund Policy apply. Whop may handle refund requests, statutory withdrawal rights, subscription cancellations, payment disputes, and chargebacks according to its own policies and applicable law.
If Whop approves a refund, it will normally be returned to the original payment method where possible.
3. One-Time Support
One-time support payments are generally final and non-refundable, except where:
- Required by applicable law.
- The payment was made in error.
- There was a duplicate charge.
- There was a technical issue that prevented access to promised supporter benefits.
- Kiskadee Watch or Whop approves a discretionary refund.
If a one-time support payment is refunded, any supporter benefits connected to that payment may be removed.
4. Monthly and Annual Support
Monthly and annual support can be cancelled at any time.
Cancellation stops future billing. It does not automatically refund payments already processed.
For Whop subscriptions, cancellation usually takes effect at the end of the current billing period, unless Whop or applicable law provides otherwise.
If a monthly or annual payment is refunded, supporter benefits connected to that payment may end.
5. MMG and Bank Transfer Payments
MMG and local bank transfer payments are handled separately from Whop.
Refund requests for MMG or bank transfer payments should be sent to Kiskadee Watch at [email protected].
We may approve a refund where:
- A duplicate payment was made.
- The wrong amount was paid.
- The payment was made in error.
- We cannot activate or provide the related supporter benefits.
- Applicable law requires a refund.
Refunds for MMG or bank transfer payments may require verification of the payment, the payer, the transaction reference, and the receiving account.
6. No Charitable Donation Status
Support payments to Kiskadee Watch do not constitute charitable donations. Refunds, receipts, and tax treatment should be understood on that basis. Please consult your own adviser for tax questions.
7. Payment Disputes and Chargebacks
If you have a problem with a payment, please contact us before starting a chargeback or dispute with your bank.
8. How to Request a Refund
For MMG or bank transfer payments, contact:
Kiskadee Watch Inc.
157 ‘C’ Waterloo Street
Georgetown, Guyana
Email: [email protected] or [email protected]
Please include:
- Your name
- Email address used for support
- Payment method
- Payment amount
- Transaction reference, if available
- Date of payment
- Reason for the refund request
9. Processing Time
Approved refunds will be processed as soon as reasonably possible.
10. Changes to This Policy
We may update this Refund Policy from time to time. The version posted at the time of your payment will apply to that payment, unless applicable law requires otherwise.